Personal Shopper
Toronto,
Canada
We are seeking a detail-oriented, customer-focused, and organized Personal Shopper responsible for processing customer orders, selecting products, providing knowledgeable recommendations, preparing orders for delivery or pickup, and ensuring a high level of customer satisfaction throughout the experience.
Become part of our family-owned company that offers great benefits and opportunities for career advancement while working alongside skilled leaders.
Previous experience in order taking, picking and or personal shopping is considered an asset. We are seeking dependable, motivated individuals who take pride in their work, demonstrate initiative, and maintain a strong work ethic. The ideal candidate is eager to learn, works collaboratively in a team environment, and demonstrates excellent problem-solving skills, strong attention to detail, and a commitment to providing exceptional customer service.
Responsibilities
- Handles customer orders and inquires
- Fulfills customer orders, handpicks products, provides well-informed recommendations, and friendly and helpful service
- Prepares orders for shipping and pick up; packing and labeling, and coordinates with shipping companies
- Respond to customer inquires through email, SMS, and telephone in a professional and timely manner
Must Have
- Experience handling customer complaints and resolving service issues
- Good knowledge of grocery products, including produce, meat, dairy, bakery, and packaged goods
- Strong customer service skills; friendly, professional, and personalized
Nice to have
- Previous experience as an order taker, picker, and or personal shopper
- Knowledge of food safety, handling, and storage procedures
- Experience using e-commerce platforms or online order fulfillment systems
What We Offer
We encourage every team member to take charge of their career path and we encourage upward mobility within the company. Share your desires and goals so that we may assist you in achieving them! Pusateri’s is committed to promoting from within whenever possible. We believe in offering learning, development, coaching and support so that each team member can realize their full potential.
Personal Shopper Pay Range: $17.95/hr - $23.45/hr
Perks
Attractive team member discounts on groceries and prepared foods.
Flexible Health Benefits
Medical and dental coverage, health care spending account.
Flexible Schedules
Day, evening, and weekend working hours.
Recognition & Rewards
Employee of the Month, Service Awards, and Employee Referrals.
What's great about working at Pusateri's?
- A family-owned and operated company, and it feels that way.
- Open-minded environment, willingness to try new things, win and fail together.
- Real responsibilities and ownership of decision making.
- Be part of the success of an iconic Toronto company.
Our Product
Pusateri's is an equal opportunity employer and prohibits discrimination of any kind. Accommodation is available on request for all applicants throughout the recruitment process. This posting is to fill an open vacancy in our team. We do not use Artificial Intelligence to screen candidates.