Returns & Refunds
If you're not completely satisfied with your purchase, please contact us right away or return to the store to speak with a member of our team.
1539 Avenue Road, Toronto
Return & Refund Policies
In-Store Purchases Return Policy
Item returns or exchanges are accepted within 48 hours (perishable items) / 14 days (non-perishable items) of purchase in re-sellable condition, accompanied by the product and the original receipt. Refunds will be processed to a gift card or back to the original method of payment.
Online Orders Return Policy
Item returns or exchanges are accepted in-store within 48 hours (perishable items) / 14 days (non-perishable items) of receipt in re-sellable condition and with the corresponding Cash Sale receipt. Refunds will be processed within seven (7) days to the original method of payment. Custom, special-order items, and Meal Kits cannot be returned.
Catering Orders Return Policy
Contact us within 24 hours of receipt of your order, returns are not accepted.
To learn more about our Standard Terms & Conditions of Sale for online orders and our Cancellation Policies.
Meet us at Avenue Road
A trip to our gourmet grocery store is a feast for the eyes and the body. You'll find our expansive butchery with our signature in-house dry-aged premium beef, freshly made prepared foods, baked goods from the city's leading bakeries, local and imported cheese, NO. 1 grade fresh produce, sustainable seafood, and a complete assortment of everyday and gourmet pantry items.
Our philosophy and purpose is simple: filling life with quality food worth celebrating.